Account Coordinator, Client Services & Admin

Rentex Audio Visual & Computer Rentals; Secaucus (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

Rentex Audio Visual & Computer Rentals in Secaucus, NJ seeks an Account Coordinator to support multiple account managers in administrative tasks within a warehouse/office setting.

You will handle high volumes of emails, maintain clear internal communication, and help with inventory-related processes while delivering excellent customer service and ensuring policy compliance. This full-time role reports to the Director of Customer Service and offers growth opportunities within a growing company.

Qualifications

• Excellent written and verbal communication.
• Ability to manage a high volume of emails with professionalism.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Word and Excel.
• Familiarity with Rentex inventory platform or similar systems.

Responsibilities

• Provide excellent customer service to external and internal clients.
• Maintain clear and concise communication with co-workers.
• Escalate unresolved issues to the appropriate internal contacts.
• Effectively manage a high volume of emails with professionalism.
• Build and maintain rapport with Account Managers and different departments across the company.
• Continuously improve knowledge of Rentex rental inventory through self-study and training sessions.
• Communicate with Rentex offices regarding returns, time changes, and customer gear.
• Maintain a safe, organized, and clean work environment to ensure safety and compliance.
• Comply with company policies and procedures.

Skills

Customer service

Communication

Multitasking

MS Word

MS Excel

Email management

Teamwork

Education

Bachelor's degree

Tools

Rentex inventory platform

Job description

Rentex Audio Visual & Computer Rentals in Secaucus, NJ seeks an Account Coordinator to support multiple account managers in administrative tasks within a warehouse/office setting.

You will handle high volumes of emails, maintain clear internal communication, and help with inventory-related processes while delivering excellent customer service and ensuring policy compliance. This full-time role reports to the Director of Customer Service and offers growth opportunities within a growing company.