Account Manager - State Farm Agent Team Member

Mitzi Ryburn - State Farm Agent; Shawnee (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Paid time off

Bonus based on performance

Community events

Opportunity for advancement

Training & development

Competitive salary

Job summary

Mitzi Ryburn - State Farm Agent is seeking an Account Manager - State Farm Agent Team Member to enhance daily operations and customer success. Responsibilities include maintaining customer relationships, conducting policy reviews, and resolving complex issues. Candidates should have insurance sales or account management experience, strong leadership abilities, and a track record of meeting sales targets. Join a supportive, community-focused team that values work-life balance and customer engagement.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Demonstrated ability to meet and exceed sales targets.
• Engagement in sales conversations is a must.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations.
• Oversee resolution of complex customer issues.
• Use insurance knowledge to recommend and sell policies to leads.

Skills

Experience in insurance sales or account management

Leadership and interpersonal skills

Proven track record of meeting sales targets

Willingness to engage in sales conversations

Job description

Benefits

• Community events
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I bring over 23 years of insurance experience, starting my career with State Farm right out of college working alongside my uncle, a 45-year retired State Farm agent. That foundation helped shape my passion for the business and commitment to building strong relationships with both customers and team members.

I’m married with two children and two dogs, and family and community are both very important to me. We stay highly involved locally, supporting organizations like the Starfish Project, Shawnee 1929 Museum, Downtown Shawnee Board, De Soto Days, and several local schools.

For our team, we offer health benefits and a strong focus on work-life balance. We also enjoy participating in community events together, creating a sense of connection both inside and outside the office.

Our office culture is supportive, community-driven, and team-oriented. We’re looking for someone who is positive, engaged, and enjoys helping others - someone who wants to grow their career while making a meaningful impact in the community.

ROLE DESCRIPTION

As Account Manager - State Farm Agent Team Member for Mitzi Ryburn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.