Account Representative - State Farm Agent Team Member

Mitzi Ryburn - State Farm Agent; Shawnee (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Community events

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mitzi Ryburn - State Farm Agent is seeking an Account Representative to support daily business operations and foster customer success. You will assist in growing our agency through effective customer relationships and marketing efforts.

The ideal candidate possesses strong communication skills, attention to detail, and a background in customer service or sales. Join us in making meaningful contributions to the community while building your career.

Qualifications

• Strong communication and interpersonal skills needed.
• Attention to detail and the ability to multitask are essential.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits

• Community events
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I bring over 23 years of insurance experience, starting my career with State Farm right out of college working alongside my uncle, a 45‑year retired State Farm agent. That foundation helped shape my passion for the business and commitment to building strong relationships with both customers and team members.

I’m married with two children and two dogs, and family and community are both very important to me. We stay highly involved locally, supporting organizations like the Starfish Project, Shawnee 1929 Museum, Downtown Shawnee Board, De Soto Days, and several local schools.

For our team, we offer health benefits and a strong focus on work‑life balance. We also enjoy participating in community events together, creating a sense of connection both inside and outside the office.

Our office culture is supportive, community‑driven, and team‑oriented. We’re looking for someone who is positive, engaged, and enjoys helping others — someone who wants to grow their career while making a meaningful impact in the community.

Role Description

As Account Representative - State Farm Agent Team Member for Mitzi Ryburn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.