Account Manager - State Farm Agent Team Member

Charles Cathey - State Farm Agent; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Bonus based on performance

Dental insurance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Charles Cathey - State Farm Agent in Chicago is seeking an Account Manager to enhance customer relationships and drive agency growth. You will play a critical role in daily operations, tackling customer needs and marketing insurance products effectively.

The role demands strong sales skills, leadership abilities, and a commitment to providing excellent customer service. If you are sociable, attentive, and ready to grow your career while improving your community, this opportunity is for you.

Qualifications

• Experience in insurance sales or account management preferred.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of insurance products to recommend policies to customers.

Skills

Sales experience

Customer service experience

Excellent communication skills

Leadership skills

Interpersonal skills

Job description

Benefits

• Simple IRA
• Health insurance
• Paid time off
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Training & development

About Our Agency

Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work.

We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude.

What makes our agency a great place to work is simple: we invest in our team. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers.

We’re also proud to be deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs. If you’re looking to grow with a team that values both people and performance, this could be a great fit for you.

Role Description

As Account Manager - State Farm Agent Team Member for Charles Cathey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.