Account Manager - State Farm Agent Team Member

Pbmesures; Lubbock (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Samuel Robertson - State Farm Agent seeks an Account Manager to nurture customer relationships, drive retention, and act as a liaison between customer needs and agent office departments. You will promote related products and services to improve customers' lives.

The role involves developing relationships, conducting policy reviews, resolving complex issues, and selling policies to both cold and warm leads. Insurance sales or account management experience is preferred.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Sales conversations

Insurance/account management

Job description

ROLE DESCRIPTION:

As Account Manager for Samuel Robertson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.