Account Manager - State Farm Agent Team Member

Joshua Zelem - State Farm Agent; Farmington (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Joshua Zelem - State Farm Agent is seeking an Account Manager to support daily agency operations and strengthen client relationships in Farmington, CT. You will serve as a liaison between customer needs and agency departments, promoting relevant insurance and financial services while advancing your career in a community-focused role.

In this position you’ll grow through proactive outreach, outbound calls, and a sales-minded approach with performance-based bonuses and advancement opportunities

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience managing client relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate effectively to customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly service including inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Promote lasting customer relations.

Skills

Sales experience

Client relationships

Marketing mindset

Communication skills

Customer service

Empathy

Relationship building

Job description

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As an Account Manager - State Farm Agent Team Member for Joshua Zelem - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

Compensation: $50,000.00 - $70,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Farmington, CT.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Can you work in a position with weekly/monthly sales goals? *

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Are you currently licensed? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none