Account Manager - State Farm Agent Team Member

Michael Church - State Farm Insurance Agent; East Lansing (MI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Base salary & commissions

Paid licensing & training

Health benefits

Paid time off

Sales coaching

Job summary

Michael Church - State Farm Agent in East Lansing, MI is seeking a motivated sales-oriented individual to help clients explore auto, home, life, and health insurance options. You will answer inbound inquiries, build rapport, assess needs, and present suitable products. Training is provided, with licensing required, and performance-based rewards.

The role emphasizes customer service, relationship-building, and achievement of both individual and team goals within a supportive agency environment.

Qualifications

• Insurance licensing is required (training provided).
• Strong communication and interpersonal skills essential.
• Ability to listen, assess client needs, and explain options clearly.

Responsibilities

• Talk with prospective and existing customers to assess insurance needs and present options.
• Respond to inbound leads and inquiries and build relationships.
• Ask questions to understand situations and propose appropriate products and coverage.
• Follow up with leads and maintain an active sales pipeline to meet goals.
• Collaborate with agency team to deliver strong customer experience.

Skills

Rapport building

Communication

Sales ability

Goal-oriented

Coachability

Customer service

Job description

Base Salary | Commission/Bonus | Paid Licensing & Training | Growth Opportunity

Our office receives inbound leads and calls from people who are actively looking for insurance. Your job is to understand what they need, explain their options, and help them put the right coverage in place.

You do not need to be the stereotypical "insurance salesperson." We're looking for someone who can build rapport quickly, listen well, communicate clearly, and confidently help customers make decisions.

Michael Church - State Farm Agent is looking for someone who enjoys talking with people, solving problems, and turning opportunities into wins. If you enjoy working toward goals, and want a career where strong performance is rewarded, this could be a great fit.

WHAT YOU'LL DO

You'll spend most of your day talking with prospective and existing customers and helping them with their insurance needs. You will:

• Respond to inbound leads and customer inquiries
• Build relationships with prospective customers
• Ask questions to understand each customer's situation and needs
• Prepare and present insurance options
• Recommend appropriate products and coverage
• Follow up with prospective customers and help them make a decision
• Schedule appointments and maintain an active sales pipeline
• Work toward individual and team goals
• Build long-term relationships with the customers you help
• Work closely with the rest of our agency team to create a great customer experience

WHO DOES WELL HERE?

Insurance experience is valuable, but personality, attitude, and sales ability matter even more. You may be a great fit if you:

• Enjoy talking with people and can build rapport quickly
• Like competing and working toward measurable goals
• Are motivated by the opportunity to earn more when you perform well
• Communicate clearly and professionally
• Are organized and comfortable following up consistently
• Handle rejection without getting discouraged
• Take coaching well and want to continue improving
• Bring energy and a positive attitude to work
• Are comfortable asking for the sale
• Want a career rather than simply your next job

People with backgrounds in sales, customer service, retail, hospitality, banking, automotive, wireless, fitness, leasing, or other customer-facing roles may find their skills transfer very well to this position.

WHAT WE OFFER

We want strong performers to have the opportunity to build a long-term career with our agency. Our compensation and benefits include:

• Base salary, commission and bonus opportunities ($65,000–$80,000 per year total compensation)
• Paid time off
• Health benefits (health, dental, and vision insurance)
• Paid insurance licensing
• Paid training
• Ongoing sales coaching and development
• Opportunity for advancement within the agency

WHY THIS ROLE IS DIFFERENT

This isn't a position where you're expected to figure everything out on your own. We provide training, a team environment, and opportunities to speak with people who are already looking for insurance. You'll learn our process, develop your sales skills, and become more knowledgeable about the products you represent. As you improve, your earning potential grows with you.

For someone who is ambitious, coachable, and motivated by results, this can become much more than an entry-level sales job. It can be the start of a rewarding career.

WHAT WE'RE LOOKING FOR

Our ideal candidate is competitive, confident and personable, goal-oriented, coachable, dependable, comfortable working with customers by phone, motivated by both personal achievement and team success, and interested in developing professionally.

Insurance licensing is required for the position. We provide paid licensing and training.

ABOUT OUR AGENCY

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Health Insurance. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.