Account Manager - State Farm Agent Team Member

Serena Smith - State Farm Agent

Bentonville (AR)

On-site

USD 42,000 - 62,000

Full time

6 days ago
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Benefits offered by this job

Simple IRA
License reimbursement
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Serena Smith - State Farm Agent is seeking an Account Manager to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agent office departments. You will improve lives by proactively marketing relevant insurance products and services.

Join a close-knit team of five in a positive, supportive atmosphere that values integrity, initiative, and teamwork.

Qualifications

  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.

Responsibilities

  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales
Account management
Leadership
Interpersonal skills
Sales targets
Sales conversations

Job description

Benefits:
  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a close-knit team of five. Before becoming an agent, I worked at FedEx Freight and later as a State Farm Agency Field Specialist, gaining valuable experience that helped prepare me for agency ownership. I'm a proud College of the Ozarks graduate, and married with three children who are triplets! Outside of work, I enjoy traveling, spending time at the beach, and playing golf with my husband.

Giving back is important to me, and I enjoy staying involved in our local community and supporting opportunities to make a positive impact.

Our agency offers a Simple IRA, health benefits, work-life balance, and licensing reimbursement. We also enjoy team-building events that bring everyone together and strengthen our relationships.

Our office has a positive, welcoming, and supportive atmosphere where teamwork is a priority. I'm looking for someone who is dependable, self-motivated, and brings a strong work ethic and positive attitude. If you're a go-getter who takes initiative, values integrity, and enjoys working toward shared goals, we'd love to meet you!

ROLE DESCRIPTION:

As an Account Manager for Serena Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.
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