Account Manager - State Farm Agent Team Member

Scott Ockerman - State Farm Agent; Lake Orion (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Ockerman - State Farm Agent is seeking an Account Manager to strengthen customer relationships and drive retention through proactive service and policy recommendations.

You will grow the agency by marketing relevant products, resolving complex issues, and coordinating with other departments to ensure customer success in a fast-paced, team-oriented environment.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Leadership

Interpersonal skills

Sales target achievement

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2001 and currently lead a team of five. Before becoming a State Farm agent, I worked in operations, gaining valuable experience that helped shape my approach to leadership and business. I'm a proud graduate of Michigan State University's School of Business, married with six children, and enjoy spending time with my family, being outdoors, and staying active through sports.

Giving back is important to me, and I'm actively involved in our local community through coaching, volunteering, supporting my church, and participating in community initiatives.

Our agency offers a Simple IRA, work-life balance, licensing reimbursement, comprehensive training, ongoing coaching, and professional development opportunities. We also enjoy team outings and team-building events that strengthen our relationships and celebrate our success.

Our office is high-energy, positive, and team-oriented, with a strong emphasis on having fun while working hard. We strive to build a world-class team that delivers world-class customer service and maintains high standards of excellence. I'm looking for hardworking, driven, and coachable individuals who bring integrity, a positive attitude, and a genuine passion for helping people. If you're motivated to grow and want to be part of a team that values excellence, teamwork, and enjoying what we do, we'd love to meet you!

ROLE DESCRIPTION:

As an Account Manager for Scott Ockerman - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.