Account Manager - State Farm Agent Team Member

Korina Hernandez; Plano (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Korina Hernandez State Farm Agency is seeking an Account Manager to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and office departments, promoting relevant products and services.

The role emphasizes relationship-building, policy reviews, and proactive outreach to both new and existing clients, with a focus on delivering personalized service and achieving sales targets.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Account management

Leadership

Interpersonal skills

Sales target attainment

Job description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my State Farm agency in 2014 after working as a State Farm Team Member and owning my own nutrition store. I’m a graduate of the University of North Texas with a BBA in Entrepreneurship, and I love building a business that allows me to help people while continuing to grow as a leader. Outside of work, my spouse and I homeschool our three children, and I’m passionate about fitness and traveling.

Supporting others is important to me, both professionally and personally. I’m involved in counseling and supporting married couples, and I believe strong relationships and a genuine commitment to others make a lasting difference.

My agency is built around a caring, supportive, and family-oriented culture. We work hard, respect one another, and celebrate our wins together. I also believe in investing in my team through professional development, a book club, paid major holidays, vacation time, team gatherings, and celebrations.

I’m looking for someone who is trustworthy, punctual, organized, and hardworking, with strong integrity and a genuine desire to help people. If you want to be part of a positive team where everyone brings their best, supports one another, and works toward shared success, I’d love to meet you!

ROLE DESCRIPTION:

As Account Manager for Korina Hernandez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.