Account Representative - State Farm Agent Team Member

Kelliashbrook; Atlanta (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kelliashbrook is seeking an Account Representative - State Farm Agent Team Member to support our business operations and enhance customer success. The ideal candidate will be motivated, competitive, and focused on customer satisfaction while proactively marketing insurance products and services.

Your role will include providing information to customers, assisting with applications, and responding to inquiries. This is an opportunity to grow your career in a rewarding and impactful position while serving the community.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask will thrive.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Experience in customer service or sales preferred

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

Our agency has been serving the community since 2003 and has built a reputation for delivering exceptional customer service and building lasting relationships. Insurance has always been a part of my life. My grandmother worked for State Farm in my hometown, and from an early age, I knew I wanted to become an agent. I began my career as a Claims Adjuster, later earned a promotion, and eventually fulfilled my goal of becoming a State Farm agent.

I'm married and have three teenagers, so I understand the importance of protecting what matters most and helping families prepare for the future. Outside of the office, I enjoy staying involved in the community through local schools, foundation boards, the Chamber of Commerce, and other community initiatives.

Our office is competitive, customer-focused, and driven to be the best. We've been voted the Best Insurance Agency in our area for 15 years, and we're proud of the trust we've built within the community. While we love to win and strive to be leaders in our territory, our success comes from genuinely caring about our customers and making sure they feel valued, supported, and taken care of.

We're looking for someone who is motivated, competitive, and passionate about helping people. The ideal candidate is sales-minded, isn't afraid to ask for referrals, enjoys building relationships, and takes the time to understand customers' needs. We want someone who is driven to succeed while always putting the customer experience first.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Kelli Ashbrook - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.