Account Manager - State Farm Agent Team Member

Mike Fahnestock - State Farm Agent; St. Louis (MO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mike Fahnestock - State Farm Agent is seeking an Account Manager to strengthen daily operations and customer success. You will build and maintain relationships, perform policy reviews, and help customers choose appropriate insurance products. You’ll resolve complex issues while promoting relevant plans to both new and existing clients.

The role emphasizes dependable, detail-oriented work, with a supportive team culture and opportunities for advancement within the agency.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales targets

Customer relationships

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2021 and currently lead a team of seven. Before becoming a State Farm agent, I spent 25 years running a company, giving me extensive experience in leadership, customer service, and building a successful team.

Giving back is also important to us, and our agency stays actively involved in the local community throughout the year.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and three weeks of paid time off to start. We prioritize work-life balance and also offer additional perks and incentives throughout the year, including closing the office early ahead of certain holidays.

Our culture is fun and supportive, but we also know when its time to get to work. Everyone understands what's expected of them, and we value people who follow through on their commitments. I'm looking for someone who is dependable, detail-oriented, and receptive to coaching and constructive feedback.

ROLE DESCRIPTION

As an Account Manager for Mike Fahnestock - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.