Account Manager - State Farm Agent Team Member

Daryl Gilliam - State Farm Agent; Farmington Hills (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Daryl Gilliam - State Farm Agent in Farmington Hills, MI, seeks an Account Manager to join a small, community‑minded team. You will nurture customer relationships, perform policy reviews, and coordinate with departments to meet client needs and improve satisfaction.

We offer licensing reimbursement, a Simple IRA, paid time off, ongoing training, performance bonuses, and a flexible schedule in a supportive, growth‑oriented culture.

Qualifications

• Experience in insurance sales or account management preferred.
• Ability to lead and collaborate with a small team.
• Strong communication and relationship-building skills.
• Willingness to discuss and close sales with clients.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Interpersonal skills

Sales conversations

Sales targets

Communication

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1998 and currently lead a small, growing team of two. Before becoming a State Farm agent, I worked as an HR specialist and recruiter for State Farm. I also hold a degree in Finance and am proud to have my office located right in the community where we live and serve.

Being connected to our community is important to us. We're involved with the local Chamber of Commerce and enjoy participating in activities and events that allow us to build relationships with the people around us.

Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, paid sick leave, licensing reimbursement, and a strong commitment to work-life balance. We also believe in investing in our team members and helping them grow personally and professionally.

Culture is everything in our office. We're customer-focused and supportive of one another both professionally and personally. I'm looking for someone who brings positive energy, has a strong work ethic, is open to growth, and genuinely wants to work hard and serve others. If you're looking to grow with a close-knit team where your contributions matter, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Daryl Gilliam - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.