Account Manager — SaaS Growth & Renewals (Remote)

Trackunit; Oak Brook (IL); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Flexible work setup

Hybrid work option

Remote from North America

Job summary

Trackunit seeks an Account Manager to own and grow commercial relationships in the Lower Mid Market segment of the AME region. You’ll manage a portfolio of 60–80 accounts, focusing on retention, renewal, and expansion — collaborating with your CSM and the wider Commercial team.

We offer a flexible setup with the option to work from one of our locations or remotely from anywhere in North America. No relocation assistance is offered for this position.

Qualifications

• Experience in a customer-facing commercial role such as account management, sales, or customer success.
• A proven track record of managing renewals and growing revenue within an existing account base.
• Strong CRM discipline — you keep opportunity data accurate and up to date.
• Comfortable working independently and owning outcomes across a portfolio of accounts.
• Able to partner effectively across teams — CSM, RAB, Marketing and Technical Support.

Responsibilities

• Own and grow Annual Recurring Revenue within your Lower Mid Market account portfolio.
• Identify and mitigate churn risk across your accounts.
• Maintain CRM health across all opportunities.
• Partner with your Customer Success Manager counterpart to deliver continued account health.
• Deliver regular QBRs and drive strategic Trackunit product initiatives within your segment.

Skills

Account management

Renewals

CRM discipline

Cross-functional work

Independent work

Customer relationships

Tools

CRM software

Job description

Trackunit seeks an Account Manager to own and grow commercial relationships in the Lower Mid Market segment of the AME region. You’ll manage a portfolio of 60–80 accounts, focusing on retention, renewal, and expansion — collaborating with your CSM and the wider Commercial team.

We offer a flexible setup with the option to work from one of our locations or remotely from anywhere in North America. No relocation assistance is offered for this position.