Account Manager - Rapid Growth & Weekly Pay

Rent-A-Center; Richmond (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Accounts

Health Savings Accounts

Supplemental insurance

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver excellent customer service, and drive account performance. The role involves completing deliveries and pickups, maintaining store standards, and early-stage collections while building strong customer relationships.

The position supports sales growth and requires safety-conscious, reliable teamwork in a dynamic, customer-facing environment.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Driving

Education

High school diploma

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver excellent customer service, and drive account performance. The role involves completing deliveries and pickups, maintaining store standards, and early-stage collections while building strong customer relationships.

The position supports sales growth and requires safety-conscious, reliable teamwork in a dynamic, customer-facing environment.