Account Manager: Growth & Weekly Pay

Rent-A-Center

Jacksonville (NC)

On-site

USD 18,000 - 21,000

Full time

14 days+

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Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

Flexible Spending & Health Savings

401(k) with company match

Supplemental and voluntary insurance

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service, and driving account performance. The role includes completing deliveries and pickups, maintaining store standards, and performing early-stage collections.

You will build relationships, support sales growth, and ensure customer satisfaction across multiple touchpoints. The position offers a dynamic, full-time environment with opportunities for advancement and

Qualifications

High school diploma or equivalent.
At least 18 years of age.
Valid driver's license with good driving record.
Strong communication and customer service skills.

Responsibilities

Oversee an assigned portfolio of accounts and maintain strong customer relationships.
Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
Maintain account health and secure payment commitments using account management tools.
Complete routes for deliveries, pickups, and account follow-ups.
Deliver white-glove customer service in-store, over the phone, and in customers' homes.
Contribute to sales growth and generate new rental agreements.
Safely transport, install, and handle merchandise.
Maintain showroom standards and company vehicles.
Adhere to all company safety and operational guidelines.