Account Manager: Rapid Growth & Weekly Pay

Rent-A-Center; Johnson City (TN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

FSA/HSA

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and collections, with opportunities for sales growth, while upholding safety and showroom standards in a full-time capacity.

The position requires a high school diploma, 18 or older, a valid driver’s license, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• 18+ years old.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driving

Education

High school diploma

Tools

Box truck operation

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and collections, with opportunities for sales growth, while upholding safety and showroom standards in a full-time capacity.

The position requires a high school diploma, 18 or older, a valid driver’s license, and strong communication skills.