Account Manager: Rapid Growth & Weekly Pay

Rent-A-Center; Centralia (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

401(k) with company match

Paid time off

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts and deliver exceptional customer service. You will drive sales, complete deliveries and pickups, and maintain showroom standards while adhering to safety guidelines.

The role emphasizes early-stage collections, building customer relationships, and achieving account health targets in a full-time store environment.

Qualifications

• High school diploma or equivalent.
• Must be 18 years or older.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts and deliver exceptional customer service. You will drive sales, complete deliveries and pickups, and maintain showroom standards while adhering to safety guidelines.

The role emphasizes early-stage collections, building customer relationships, and achieving account health targets in a full-time store environment.