Account Manager, Living and Care

Carpenter Co.; Riverside (CA); Remote; USD 65,000 - 95,000; Full time

Job summary

Carpenter Co. is seeking an Account Manager to grow the Living and Care division on the West Coast. You will build and maintain relationships with customers in Bedding & Furniture, deliver product demonstrations, and help identify new sales opportunities while ensuring on-time orders.

This is a remote, home-office role with up to 50% travel, primarily in Southern California. The ideal candidate has a bachelor’s, 2+ years sales experience, and proficiency with Salesforce and Microsoft Office;

Qualifications

• Bachelor’s degree in Business, Marketing or related discipline.
• 2+ years of prior sales or account management experience.
• SAP experience preferred.
• Bilingual in English and Spanish preferred.
• Proficient in CRM systems (Salesforce) and Microsoft Office.
• Willing to travel up to 50% and reside in Southern California.

Responsibilities

• Prepare and deliver product demonstrations and customer presentations.
• Forecast, track, and analyze historical and forecasted sales while understanding and analyzing the competitive marketplace.
• Review customer orders for accuracy and on-time shipping.
• Partner with customers to develop innovative products applicable to the market segment.
• Request pricing and samples, as needed.
• Complete and submit weekly reports, such as call reports, expense reports, pipeline reports and car mileage reports.
• Provide reliable feedback on marketplace conditions, competitive activity, customer trends and industry developments.
• Travel to visit customers, attend events and/or trade shows up to 50%.

Skills

Interpersonal skills

Negotiation

Time management

Self-direction

Education

Bachelor’s degree in Business/Marketing or related

Tools

Salesforce

Microsoft Office

Job description

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another - all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has an immediate opening for an Account Manager to help us grow our Living and Care division in the West Coast. This position is responsible for developing and maintaining customer relationships for the Living & Care division at Carpenter, specializing in Bedding & Furniture segment.

Carpenter Co. employees are committed to working hard to ensure production goals are met while maintaining operations excellence. As the Account Manager, you will be expected to develop and maintain working relationships with new and existing customers to ensure that they receive exceptional service and identify new sales opportunities. Timely follow up and problem resolution for the company and its customers is required, along with effective time management and travel when necessary. This is a remote opportunity working from a home office.

Your Additional Responsibilities As Account Manager Will Include:

• Prepare and deliver product demonstrations and customer presentations.
• Forecast, track, and analyze historical and forecasted sales while understanding and analyzing the competitive marketplace.
• Review customer orders for accuracy and on-time shipping.
• Partner with customers to develop innovative products applicable to the market segment.
• Request pricing and samples, as needed.
• Complete and submit weekly reports, such as call reports, expense reports, pipeline reports and car mileage reports.
• Provide reliable feedback on marketplace conditions, competitive activity, customer trends and industry developments.
• Travel to visit customers, attend events and/or trade shows up to 50%.

Skills/ Requirements

• Bachelor’s degree in Business, Marketing or other related discipline
• 2+ years of prior sales/account management experience
• SAP experience preferred
• Bilingual: proficiency in English and Spanish (verbal and written) preferred, not required
• Strong interpersonal and negotiation skills
• Ability to adapt to changing environments, with demonstrated success in time management and self-direction.
• Proactive critical thinker, problem solver and results-oriented
• Ability to travel up to 50%
• Proficient in CRM systems (e.g., Salesforce) and Microsoft Office
• This is a remote opportunity working from a home office. The territory for this position is Southern California. Therefore, the selected candidate must reside near this region.

Carpenter Co. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.

Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.

Experience

Preferred

• 3 year(s): Business to Business sales
• 3 year(s): Retail and manufacturing

Education

Preferred

• Bachelors or better

Skills

Preferred

• Microsoft Word
• Sales Force
• Microsoft Excel

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Goal Completion: Inspired to perform well by the completion of tasks
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.