Account Manager, Inside Sales

Envista; Quakertown (Bucks County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Medical/dental/vision insurance

401K match

Paid time off

Job summary

Envista seeks a Special Markets Account Manager in the United States to drive service contract sales for DSOs and institutions. You will enroll customers, sell products over the phone, and generate leads for Strategic Account Managers while maintaining strong relationships and resolving issues.

You will collaborate with Strategic Accounts, Customer Service, and Field Service teams to maximize revenue, manage proposals, and leverage ERP/CRM tools to track contracts and opportunities.

Qualifications

• Bachelors degree or equivalent work experience.
• 4+ years sales or account management experience.
• Inside sales or customer service experience required.
• Strong relationship-building through phone.
• Proficient in Microsoft Office; ERP/CRM systems preferred.
• Excellent oral and written communication skills.

Responsibilities

• Grow the service contract business by enrolling new customers and renewing existing ones.
• Prepare, present, and negotiate service contract proposals to decision makers.
• Generate leads and pass them to Strategic Sales as appropriate.
• Resolve escalations and coordinate with internal partners to deliver service.
• Use Dynamics and SAP to manage contracts and customer data.

Skills

Inside sales

Account management

Relationship building

Telephone sales

MS Office

ERP/CRM systems

Negotiation

Communication skills

Education

Bachelors degree or equivalent

Tools

Dynamics

SAP

Job description

United States of America, Pennsylvania, QuakertownR5027495United States of AmericaSalesJob descriptionThe Special Markets Account Manager will be representing Dental Imaging Technologies Corporation and its broad range of service contracts with a targeted focus on the Dental Service Organizations (DSO’s) and Institutions. This qualified candidate will be responsible for delivering sales targets and creating incremental opportunities within their territories. The primary objectives of the position are to enroll customers in service contracts, sell products over the phone, and generate leads for the Strategic Account Managers. The Special Market Account Manager will build strong relationships with their customer base through a regular cadence of communication to ensure that they stay on their service contracts. Additionally, this individual will work closely with Strategic Account Managers to uncover new opportunities to increase sales across the growing Special Market segments. The Account Manager will be the go-to-person for their customers and will act as their liaison to the right internal partners to quickly resolve any issues they may have.ESSENTIAL DUTIES AND RESPONSIBILITIESGrow the service contract business in the territory by enrolling new customers in service contracts and by ensuring current customers renew their contractsPrepare, present, and negotiate service contract proposals to Corporate and Institution decision makers.Reviews & process purchase requisitionsMaintain timely control of vendor application files, contract amendments & other documents to ensure accurate and timely process of service contractsGenerate leads through a regular cadence of contact with the customer base. Pass those leads to the Strategic sales team when appropriateBe the customers’ trusted partner and go-to-person for product and service needsQuickly resolve or facilitate the resolution of customer escalationsWork closely with internal and external partners to provide excellent service to customers and capitalize on selling opportunities. Partners include the Strategic Sales teams, our dealer partners, Customer Service, Technical Support, New Owner Support, Clinical Training, and Field ServiceLeverage systems such as Dynamics and SAP to effectively manage Service ContractsPerform quality work within deadlines with or without direct supervisionInteract professionally with other employees, customers and dealersWork effectively as a team contributor on all assignments.Consult with Legal as necessaryJob requirementsMINIMUM REQUIREMENTSBachelor’s degree or equivalent work experience requiredMinimum 4 years sales experienceInside sales or Account management experience preferredSKILLS & ATTRIBUTES REQUIREMENTS:3 + years Inside Sales or customer service experience3 + years building long-term relationships with account base over the phoneProficiency in Microsoft Office SuiteProficiency in ERP and CRM systems preferredExcellent Oral and Written Communications SkillsExcellent Collaborative Behavior SkillsTarget Market Salary Range:Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.-Operating Company:DEXISEnvista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdfRead moreDEXISOperating Company:DEXISLocation:United States of America, Pennsylvania, QuakertownDate Posted:October 1 , 2026Req Number:R5027495BenefitsCaring for our employees and their familiesHealth & WellbeingWe offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.Retirement & Financial BenefitsWe are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.Life & Disability InsuranceWe provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.Paid Time OffWe know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.Learning & Career DevelopmentWe believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.Our hiring processAt Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.1. Application ReviewAfter you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.2. InterviewsYou’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.3. Offer DecisionIf selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.4. OnboardingOnce you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.