Account Manager/Inside Sales

AlphaGraphics of Greenway Plaza; Marietta (GA); Hybrid; USD 19,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Training & development

Bonus based on performance

Company events

Dental insurance

Job summary

AlphaGraphics Marietta is seeking a sales professional to grow company sales by converting inbound leads and expanding business with existing clients, while delivering world-class customer service. Compensation combines hourly pay with commission, and a strong emphasis on training, development and advancement opportunities.

The role requires knowledge of printing, design and signs, plus the ability to communicate effectively via phone, email, and face-to-face interactions.

Qualifications

• Proven record in customer service, project management and sales.
• Knowledge of printing, design and signs is a plus.
• Computer savvy with interest in marketing and business communication.

Responsibilities

• Learn AlphaGraphics products, pricing and production capabilities.
• Recruit new clients and expand offerings while retaining existing customers.
• Communicate confidently with customers via phone, email and in‑person.
• Manage time, stay organized and work well in a team or solo.
• Guide customers from engagement to project completion and upsell when possible.
• Prepare timely, professional job estimates and price reviews.

Skills

Customer service

Sales

Project management

CRM

Marketing

Social media

Communication

Team collaboration

Tools

CRM software

POS systems

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts

Are you a sales professional that thrives in a fast paced environment? If so, AlphaGraphics Marietta could be the fit for you! We are a growing print and visual communications company specializing in digital printing, sign production and graphic design.

Great team, clients, culture and benefits.

The primary responsibilities of this position are to increase Company sales by converting inbound leads/prospects and growing sales with existing clients while providing world class customer service.

Compensation for this position is both hourly pay + commission.

Responsibilities

• Gains a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing.
• Recruit new clients and retains existing customer base while expanding our production offerings
• Communicate with customers and/or prospects confidently via phone, email and face to face.
• Exhibits strong time management skills, detail oriented and organized
• Works well within a team environment and independly
• From initial engagement to completion, ensures all clients have a positive business experience
• Consults with customers to help them make decisions; up sells when there are opportunities
• Provides feedback and recommendations to client's projects, helps them see new possibilities.
• Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
• Routinely resolves customer inquiries and addresses any issues immediately
• Displays necessary mastery of Point of Sale application to effectively create, price and communicate customer projects.
• Follows up on customer leads as needed
• Maintains a proactive response to potential client concerns and contacts the client before a problem is encountered
• Continuously seeks improvement through process, capabilities and feedback.

Qualifications

• Has a proven record of customer service, project management and sales
• Knowledge of printing, design and signs are a plus
• Computer savvy, enjoys marketing, business communication and design
• Has ability to build, secure and maintain customer’s trust and confidence
• Energetic, enthusiastic and curious disposition is a great fit for this position
• Strong analytic, written and verbal skills
• Professional appearance is required
• Strong organizational and time-management skills
• ABility to leverage social media, CRM and technology
• Project management and B2B marketing skills are helpful

Job Type: Full-time

Salary: $20.00 - $24.00 per hour

Benefits:

• Sales commission
• Monthly bonus opportunity
• Health savings account
• Paid time off
• Matching 401K
• Dental

Schedule:

• 8 hour shift
• Day shift
• Weekdays

Supplemental Pay Types:

• Bonus pay
• Commission

Compensation: $20.00 - $24.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.