Account Manager | Inside / Outside Sales

Kent Express Employment Professionals; Kent (WA); Hybrid; USD 38,572 - 48,216; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) plan

Paid Sick Leave

Paid Vacation

Health Savings Account (HSA) with matching

Job summary

A local employment service is seeking an experienced Account Manager to manage customer accounts and support sales activities. The ideal candidate will excel in multitasking and have a strong customer service background. This role combines office and fieldwork, with a flexible schedule and competitive pay. Benefits include medical and dental insurance, paid leaves, and a retirement plan.

Qualifications

• 1+ years of customer service or administrative experience.
• Proficient with computers and order management systems.
• Strong ability to multitask and handle multiple customer accounts.

Responsibilities

• Manage assigned customer accounts and maintain strong relationships.
• Conduct sales activities including phone and email support for customers.
• Participate in outside sales visits for client interaction.

Skills

Customer service experience

Multitasking

Communication skills

Organizational skills

Proactive attitude

Education

Bachelor's degree or 2+ years of industry experience

Tools

Order management systems

Job description

Account Manager | Inside / Outside Sales

Job Title: Account Manager – Inside/Outside Sales

Location: Kent, WA

Schedule: Monday – Friday, 6:00 AM – 4:00 PM (flexible)

Pay: $28 – $35/hour

Additional Compensation: Bonus, Profit Sharing

About the Role

We are seeking a motivated Account Manager to manage multiple customer accounts, provide exceptional service, and support both inside and outside sales activities. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, customer-focused environment. This role offers opportunities for growth and the chance to make a real impact on our business.

Key Responsibilities

• Manage assigned customer accounts and maintain strong relationships.
• Conduct inside sales activities including phone and email support for customers.
• Participate in outside sales visits to meet with clients, provide product guidance, and support business growth.
• Write customer orders and discuss pricing, availability, and product alternatives.
• Assist warehouse team with order preparation and product pickup.
• Provide input on marketing, events, and customer communications.
• Ensure customers have a positive experience and meet their business needs.
• Other duties as assigned.

Minimum Qualifications

• 1+ years of customer service or administrative experience (retail, hospitality, restaurant, or office).
• Proficient with computers and order management systems.
• Strong ability to multitask, prioritize, and handle multiple customer accounts.

Preferred Qualifications

• Bachelor’s degree in a related field OR 2+ years of industry experience.

Additional Skills

• Excellent verbal and written communication.
• Self-motivated, proactive, and able to work with a sense of urgency.
• Strong problem-solving and organizational skills.

Working Conditions

• Combination of office, warehouse, and field environments.
• May include lifting, sorting, standing, and exposure to temperature extremes.
• Some travel by car or air may be required.

Benefits

• Medical, Dental, Vision Insurance
• Long-Term Disability Insurance after 25 months
• Life Insurance (1X annual salary)
• 401(k) plan (18+)
• Paid Sick Leave, Holidays, and Vacation
• Paid Pregnancy & New Parent Leave
• Health Savings Account (HSA) with matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc