Account Coordinator (Inside Sales)

Pacific Staffing, LLC; Wilsonville (OR); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Profit sharing

Holidays

Vacation

Sick time

Floating holidays

Job summary

Pacific Staffing, LLC is looking for an Account Coordinator to join a team in Wilsonville, OR. This role involves managing customer inquiries, processing orders, and providing exceptional service to support outside sales efforts. The ideal candidate will have a strong customer service background, excellent attention to detail, and problem-solving abilities.

The position offers a temp-to-hire opportunity with a pay rate of $25 per hour. Benefits include medical insurance, a 401(k) match, profit sharing, vacation days, and more.

Qualifications

• Minimum six months of related experience in customer service or administrative roles.
• Strong written, verbal, and interpersonal communication skills.
• Ability to perform basic mathematical calculations accurately.

Responsibilities

• Support existing customers and process inquiries regarding orders.
• Verify and enter customer orders and pricing accurately.
• Maintain customer account records and resolve concerns.

Skills

Customer service experience

Sales support

Communication skills

Attention to detail

Microsoft Office skills

Problem-solving skills

Job description

Back Account Coordinator (Inside Sales) – Temp to Hire
Location: Wilsonville, OR
Pay: $25 per hour
Schedule: Monday–Friday; 8:30 AM–5:00 PM

Job Number: 10279

Full Job Description

We are seeking a detail‑oriented Account Coordinator to join a two‑person team supporting an outside sales territory throughout the Pacific Northwest and surrounding regions. This role serves as a key point of contact for customers, providing order management, pricing support, account maintenance, and administrative assistance to ensure exceptional customer service and timely order fulfillment.

Key Responsibilities

• Coordinate with the Account Manager to support existing customers and new business opportunities
• Process customer inquiries regarding orders, pricing, product information, and shipment schedules
• Review customer orders for accuracy before entry into company systems
• Calculate and verify pricing based on established company pricing schedules
• Enter customer orders, quantities, pricing, and ship dates into the system
• Prepare and process customer quotes
• Expedite orders through manufacturing and shipping departments
• Create, update, and maintain customer account records and pricing information
• Establish new customer accounts within company databases
• Resolve customer concerns and process credits when necessary
• Coordinate artwork and design approvals for customer print requests
• Contact customers regarding past‑due invoices and payment status

Qualifications

• Minimum six months of related customer service, sales support, order entry, or administrative experience
• Strong written, verbal, and interpersonal communication skills
• Excellent attention to detail and organizational abilities
• Ability to perform basic mathematical calculations accurately
• Intermediate Microsoft Office skills, including Excel and Word
• Strong problem‑solving skills with the ability to think creatively and independently
• Basic understanding of invoicing, accounts payable, and accounts receivable processes
• Ability to manage multiple priorities in a fast‑paced environment

Benefits

• Medical insurance
• 401(k) match
• Profit sharing
• Holidays
• Vacation
• Sick time
• Floating holidays