Account Manager I — Client Success & Ops

InComm; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee Referral Bonus Program - Tier

Job summary

InComm is seeking an Account Manager I in Atlanta, GA to support a portfolio of strategic client accounts. You will coordinate requests, prepare client-facing materials, and track project milestones while delivering exceptional service.

The role emphasizes cross-functional collaboration, data analysis, and continuous process improvements to drive successful launches and operational efficiency.

Qualifications

• 1–3 years of experience in account management or related fields.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred.
• Strong communication, organizational, and analytical skills.

Responsibilities

• Provide day-to-day operational and administrative support to the Account Management team across a portfolio of strategic client accounts.
• Manage day-to-day support for an assigned set of client accounts.
• Coordinate client requests and internal follow-up activities to ensure timely delivery and resolution.
• Maintain a high level of responsiveness and customer service for both internal and external stakeholders.
• Assist in preparing reports, presentations, business reviews, and other client-facing materials.
• Track account performance, deliverables, project milestones, and key initiatives, providing regular updates to leadership and internal stakeholders.
• Support implementation activities, product launches, catalog updates, and operational initiatives.
• Identify opportunities for process improvements and operational efficiencies.
• Support strategic projects and special assignments as directed by leadership.

Skills

Communication

Proactivity

Organization

Analytical

Independent work

Reporting

MS Excel

PowerPoint

Client communications

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Excel

PowerPoint

Job description

InComm is seeking an Account Manager I in Atlanta, GA to support a portfolio of strategic client accounts. You will coordinate requests, prepare client-facing materials, and track project milestones while delivering exceptional service.

The role emphasizes cross-functional collaboration, data analysis, and continuous process improvements to drive successful launches and operational efficiency.