Account Manager I

InComm; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee Referral Bonus Program - Tier

Job summary

InComm is seeking an Account Manager I in Atlanta, GA to support a portfolio of strategic client accounts. You will coordinate requests, prepare client-facing materials, and track project milestones while delivering exceptional service.

The role emphasizes cross-functional collaboration, data analysis, and continuous process improvements to drive successful launches and operational efficiency.

Qualifications

• 1–3 years of experience in account management or related fields.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred.
• Strong communication, organizational, and analytical skills.

Responsibilities

• Provide day-to-day operational and administrative support to the Account Management team across a portfolio of strategic client accounts.
• Manage day-to-day support for an assigned set of client accounts.
• Coordinate client requests and internal follow-up activities to ensure timely delivery and resolution.
• Maintain a high level of responsiveness and customer service for both internal and external stakeholders.
• Assist in preparing reports, presentations, business reviews, and other client-facing materials.
• Track account performance, deliverables, project milestones, and key initiatives, providing regular updates to leadership and internal stakeholders.
• Support implementation activities, product launches, catalog updates, and operational initiatives.
• Identify opportunities for process improvements and operational efficiencies.
• Support strategic projects and special assignments as directed by leadership.

Skills

Communication

Proactivity

Organization

Analytical

Independent work

Reporting

MS Excel

PowerPoint

Client communications

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Excel

PowerPoint

Job description

InComm

Account Manager I
US-GA-Atlanta

Job ID: 2026-21073

# of Openings: 1

Category: Sales/Account Management

InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram

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Responsibilities

Key Responsibilities

• Provide day-to-day operational and administrative support to the Account Management team across a portfolio of strategic client accounts.
• Manage day-to-day support for an assigned set of client accounts.
• Coordinate client requests and internal follow-up activities to ensure timely delivery and resolution.
• Maintain a high level of responsiveness and customer service for both internal and external stakeholders.
• Assist in preparing reports, presentations, business reviews, and other client-facing materials.
• Track account performance, deliverables, project milestones, and key initiatives, providing regular updates to leadership and internal stakeholders.
• Support implementation activities, product launches, catalog updates, and operational initiatives.
• Identify opportunities for process improvements and operational efficiencies.
• Support strategic projects and special assignments as directed by leadership.

Qualifications

• 1–3 years of experience in account management, customer success, client services, operations, project coordination, or a related field.
• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• Strong communication skills, both written and verbal.
• Demonstrated proactivity and responsiveness to internal and external requests.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities.
• Strong analytical skills with the ability to interpret data, identify trends, and support business recommendations.
• Ability to work independently while collaborating effectively within a team environment.
• Experience creating reports, presentations, and client communications.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• eCommerce, incentives, gift card, fintech, or technology industry experience preferred.
• Ability to learn new products, technologies, and business processes quickly.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier II

#LI-LW1

Equal employment opportunity, including veterans and individuals with disabilities.

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