Account Manager – Home Services

Hassle Free Home Services, Inc.; Vienna (VA); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects between clients and contractors, ensuring a smooth, well-communicated experience from start to finish.

You’ll stay highly responsive, organized, and clear in every interaction while handling multiple clients and projects. The role offers hybrid work, no nights or weekends, and growth opportunities within the team.

Qualifications

• Experience in customer service, account management, or coordination.
• Clear written and verbal communication required.
• Reliable, organized, and able to respond quickly.
• Experience with home services or similar industries is a plus.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and resolve small issues before they escalate.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Communication

Responsiveness

Organization

Multitasking

Tech-savvy

Tools

CRM software

Email tools

Job description

$70–75K Base + Monthly Commissions | Hybrid Work | No Nights No Weekends

Hassle Free Home is a home services membership. We provide our members handyman maintenance visits and an account manager for home projects outside the scope of our handyman. As a Customer Account Manager, you’ll be the coordinator of these projects. Keeping an organized project pipeline, informing clients with updates along the way, and ensuring everything runs smoothly.

If you’re highly responsive, a clear communicator, and naturally organized, this is a role where you can stand out quickly.

What You’ll Do

• Coordinate home projects between clients and contractors
• Communicate effectively through phone, text, and email
• Follow up, schedule, and solve small issues before they become big ones
• Review and polish estimates before sending to clients
• Own the overall client experience from start to finish

What Matters Most

• Clear, professional communication (written and verbal)
• Fast responsiveness—you don’t leave people waiting
• Strong organization and attention to detail
• Ability to manage multiple clients/projects at once
• Comfortable with technology (managing multiple systems, texting, email, and basic software tools)

In Summary

• $70–75K base salary + monthly commissions
• No nights or weekends
• Hybrid flexibility – office, home, and occasional on-site visits
• Local Territory – most on-site visits within 10-30 minutes of where you live
• No door knocking, no high pressure sales - just taking care of clients and getting things done efficiently
• Real career growth – multiple team members promoted within their first year

Who This Is Great For

• Background in customer service, account management, or coordination
• Someone who enjoys working with people and staying organized
• Strong communicator who responds quickly and follows through
• Looking for a stable role with growth—not a sales grind or technical construction job
• Strong plus: experience in home services or similar industries

If you’re organized, responsive, and great with people, this is a role where you can quickly become a key part of a growing team.