Client Success Manager – Home Projects (Hybrid, No Nights)

Hassle Free Home Services, Inc.; Vienna (VA); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects between clients and contractors. You will maintain an organized project pipeline, update clients, and ensure smooth project delivery from start to finish.

Expect a hybrid schedule with no nights or weekends and ample growth opportunities. Successful candidates are highly responsive, clear communicators, and naturally organized, capable of managing multiple clients and chasing timely updates across

Qualifications

• Background in customer service, account management, or coordination.
• Strong communicator who responds quickly and follows through.
• Stable role with growth opportunities.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and solve small issues before they become big ones.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Customer service

Account management

Coordination

Communication

Organization

Problem solving

CRM software

Tools

CRM software

Job description

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects between clients and contractors. You will maintain an organized project pipeline, update clients, and ensure smooth project delivery from start to finish.

Expect a hybrid schedule with no nights or weekends and ample growth opportunities. Successful candidates are highly responsive, clear communicators, and naturally organized, capable of managing multiple clients and chasing timely updates across