Account Manager - Home Projects (Hybrid, No Nights/Weekends)

Hassle Free Home Services, Inc.; Vienna (VA); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects between clients and contractors, ensuring a smooth, well-communicated experience from start to finish.

You’ll stay highly responsive, organized, and clear in every interaction while handling multiple clients and projects. The role offers hybrid work, no nights or weekends, and growth opportunities within the team.

Qualifications

• Experience in customer service, account management, or coordination.
• Clear written and verbal communication required.
• Reliable, organized, and able to respond quickly.
• Experience with home services or similar industries is a plus.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and resolve small issues before they escalate.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Communication

Responsiveness

Organization

Multitasking

Tech-savvy

Tools

CRM software

Email tools

Job description

Hassle Free Home Services, Inc. is seeking a Customer Account Manager to coordinate home projects between clients and contractors, ensuring a smooth, well-communicated experience from start to finish.

You’ll stay highly responsive, organized, and clear in every interaction while handling multiple clients and projects. The role offers hybrid work, no nights or weekends, and growth opportunities within the team.