Account Manager: Growth & White-Glove Service (Weekly Pay)

Rent-A-Center; Orem (UT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

Life & disability insurance

401(k) with company match

Flexible Spending Accounts

Health Savings Accounts

Supplemental and voluntary insurance

Job summary

Rent-A-Center in Utah is hiring for an Account Manager to oversee rental accounts, provide exceptional customer service, drive account performance, and grow the rental portfolio with strong relationships. The role involves deliveries, pickups, and early-stage collections in a fast-paced store environment.

Candidates should have a high school diploma, be at least 18, possess a valid driver’s license, and demonstrate excellent communication and customer service skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Utah is hiring for an Account Manager to oversee rental accounts, provide exceptional customer service, drive account performance, and grow the rental portfolio with strong relationships. The role involves deliveries, pickups, and early-stage collections in a fast-paced store environment.

Candidates should have a high school diploma, be at least 18, possess a valid driver’s license, and demonstrate excellent communication and customer service skills.