Account Manager - White-Glove Service & Growth Path

Rent A Center; Texarkana (TX); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision insurance

Life & disability insurance

401(k) with company match

Paid time off

Flexible Spending Account

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts with a focus on superior customer service and growth. You will handle deliveries, pickups, and collections while building strong relationships with customers.

The role requires a high school diploma, 18+ years old, a valid license, and good driving record. Expect full-time hours, weekly pay, and comprehensive benefits including insurance and a 401(k) with company match.

Qualifications

• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups; provide white-glove service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements; safely transport, install, and handle merchandise.
• Maintain showroom standards and adhere to safety and operational guidelines.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts with a focus on superior customer service and growth. You will handle deliveries, pickups, and collections while building strong relationships with customers.

The role requires a high school diploma, 18+ years old, a valid license, and good driving record. Expect full-time hours, weekly pay, and comprehensive benefits including insurance and a 401(k) with company match.