Account Manager: Growth & White-Glove Service

Rent-A-Center, Inc.; El Dorado (AR); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

Disability insurance

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent‑A‑Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, drive sales, and manage deliveries and pickups. The role emphasizes early-stage collections and maintaining strong relationships with customers across multiple touchpoints.

The position requires a high school diploma, 18+ years old, and a valid driver’s license. You will work full‑time with active daily routines, including in‑home and store-based interactions, while

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow‑ups
• Deliver white‑glove customer service in‑store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication & customer service

Education

High school diploma or equivalent

Job description

Rent‑A‑Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, drive sales, and manage deliveries and pickups. The role emphasizes early-stage collections and maintaining strong relationships with customers across multiple touchpoints.

The position requires a high school diploma, 18+ years old, and a valid driver’s license. You will work full‑time with active daily routines, including in‑home and store-based interactions, while