Account Manager: Rapid Growth, Weekly Pay & Benefits

Rent-A-Center; Birmingham (AL); On-site; USD 19,000 - 23,000; Full time

Job summary

Rent-A-Center is hiring for an Account Manager position focused on managing rental accounts, delivering exceptional customer service, and driving account performance across deliveries and pickups. The role emphasizes early-stage collections and building strong customer relationships to support sales growth.

The position requires a high school diploma or equivalent, 18+ years of age, and a valid driver’s license with a good driving record.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Driver's license

18+ years old

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager position focused on managing rental accounts, delivering exceptional customer service, and driving account performance across deliveries and pickups. The role emphasizes early-stage collections and building strong customer relationships to support sales growth.

The position requires a high school diploma or equivalent, 18+ years of age, and a valid driver’s license with a good driving record.