Account Manager — Growth, Weekly Pay, Benefits

Rent-A-Center; Hope Mills (NC); Hybrid; USD 19,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Advancement opportunities

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center in Hope Mills, NC is seeking an Account Manager to join our store team. This full-time role focuses on managing rental accounts, delivering outstanding customer service, and driving account performance.

You will handle deliveries and pickups, conduct early-stage collections, and maintain showroom standards while upholding RAC values. Ideal candidates are 18+, with a high school diploma, a valid driver's license, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Hope Mills, NC is seeking an Account Manager to join our store team. This full-time role focuses on managing rental accounts, delivering outstanding customer service, and driving account performance.

You will handle deliveries and pickups, conduct early-stage collections, and maintain showroom standards while upholding RAC values. Ideal candidates are 18+, with a high school diploma, a valid driver's license, and strong communication skills.