Account Manager: Growth, Service & Deliveries

Rent-A-Center; Greenville (TX); On-site; USD 41,405,000 - 48,712,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending Accounts

Disability insurance

Job summary

Rent-A-Center in Greenville, TX is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional customer service. You will sell new products, drive account performance, coordinate deliveries and pickups, and help maintain store standards in a fast-paced environment.

The role emphasizes building strong customer relationships, early-stage collections, and contributing to sales growth while adhering to RAC's mission and core values.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to operate in a fast-paced retail environment.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma

Job description

Rent-A-Center in Greenville, TX is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional customer service. You will sell new products, drive account performance, coordinate deliveries and pickups, and help maintain store standards in a fast-paced environment.

The role emphasizes building strong customer relationships, early-stage collections, and contributing to sales growth while adhering to RAC's mission and core values.