Account Manager: Growth, Service & Collections Lead

Hunter Super Techs - TurnPoint

Toledo (OH)

On-site

USD 20,000 - 23,000

Full time

3 days ago
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Benefits offered by this job

Weekly pay
Paid time off
Medical, dental, vision insurance
401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. You will complete deliveries/pickups, maintain showrooms, and conduct early-stage collections while ensuring safety and policy adherence.

The role emphasizes building strong customer relationships, managing multiple accounts, and representing Rent-A-Center in-store and in customers’ homes.

Qualifications

  • Strong communication and customer service skills.
  • Valid driver’s license with a good driving record.
  • Minimum 18 years of age.

Responsibilities

  • Oversee an assigned portfolio of accounts and build strong customer relationships.
  • Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
  • Maintain account health and secure payment commitments using account management tools.
  • Complete routes for deliveries, pickups, and account follow-ups.
  • Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
  • Contribute to sales growth and generate new rental agreements.
  • Safely transport, install, and handle merchandise.
  • Maintain showroom standards and company vehicles.
  • Adhere to all company safety and operational guidelines.

Skills

Strong communication
Customer service
Driver's license
18+ years old

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. You will complete deliveries/pickups, maintain showrooms, and conduct early-stage collections while ensuring safety and policy adherence.

The role emphasizes building strong customer relationships, managing multiple accounts, and representing Rent-A-Center in-store and in customers’ homes.

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