Account Manager: Growth, Service & Collections Lead

Hunter Super Techs - TurnPoint; Toledo (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. You will complete deliveries/pickups, maintain showrooms, and conduct early-stage collections while ensuring safety and policy adherence.

The role emphasizes building strong customer relationships, managing multiple accounts, and representing Rent-A-Center in-store and in customers’ homes.

Qualifications

• Strong communication and customer service skills.
• Valid driver’s license with a good driving record.
• Minimum 18 years of age.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Driver's license

18+ years old

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. You will complete deliveries/pickups, maintain showrooms, and conduct early-stage collections while ensuring safety and policy adherence.

The role emphasizes building strong customer relationships, managing multiple accounts, and representing Rent-A-Center in-store and in customers’ homes.