Account Manager: Growth & Customer Impact

Rent-A-Center; Roanoke Rapids (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Health, dental, vision insurance

Life & disability insurance

401(k) with company match

Paid time off

Job summary

Rent-A-Center in Roanoke Rapids, NC is seeking an Account Manager to deliver exceptional customer service, manage rental accounts, drive account performance, complete deliveries and pickups, and build strong relationships in line with RAC values.

The role is full-time, with a starting hourly rate between $13.01 and $15.30, weekly pay, and benefits including health, dental, vision, life and disability insurance, a 401(k) plan with company match, paid time off, and opportunities for advancement.

Qualifications

• High school diploma or equivalent
• At least 18 years of age
• Valid driver’s license with good driving record
• Strong communication and customer service skills

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication

Customer service

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center in Roanoke Rapids, NC is seeking an Account Manager to deliver exceptional customer service, manage rental accounts, drive account performance, complete deliveries and pickups, and build strong relationships in line with RAC values.

The role is full-time, with a starting hourly rate between $13.01 and $15.30, weekly pay, and benefits including health, dental, vision, life and disability insurance, a 401(k) plan with company match, paid time off, and opportunities for advancement.