Account Manager — Growth & Customer Success in Rentals

Rent A Center; Hillsboro (OR); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental & Vision insurance

Life & disability insurance

401(k) with company match

FSA/HSA

Job summary

Rent-A-Center in Hillsboro, OR is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional service. You will drive sales, handle deliveries and pickups, and build strong customer relationships, while supporting early-stage collections.

A valid driver’s license and a high school diploma are required. The role offers full-time hours with a focus on in-store and on-site customer experiences, weekly pay, and opportunities for advancement within the company.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Hillsboro, OR is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional service. You will drive sales, handle deliveries and pickups, and build strong customer relationships, while supporting early-stage collections.

A valid driver’s license and a high school diploma are required. The role offers full-time hours with a focus on in-store and on-site customer experiences, weekly pay, and opportunities for advancement within the company.