Account Manager: Growth & Customer Success

Rent-A-Center; Reno (NV); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

401(k) with company match

Flexible Spending Account

Job summary

Rent-A-Center in Reno, NV is seeking an Account Manager to oversee rental accounts, deliver exceptional service, drive collections, and support sales growth through strong customer relationships.

You will handle deliveries, pickups, and account follow-ups, maintain showroom standards, and ensure safety and operational guidelines while working full-time with a schedule that includes Saturdays. Weekly pay and comprehensive benefits accompany this role.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driving

Education

High School Diploma

Job description

Rent-A-Center in Reno, NV is seeking an Account Manager to oversee rental accounts, deliver exceptional service, drive collections, and support sales growth through strong customer relationships.

You will handle deliveries, pickups, and account follow-ups, maintain showroom standards, and ensure safety and operational guidelines while working full-time with a schedule that includes Saturdays. Weekly pay and comprehensive benefits accompany this role.