Account Manager — Grow Revenue & Delight Customers

The AmeriLux Family of Companies; De Pere (WI); Presencial; USD 52.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare plan

Dental and vision insurance

401(k) match

Paid time off

Flex spending account

Descripción de la vacante

The AmeriLux Family of Companies is seeking an Account Manager to build and maintain strong customer relationships, identify sales opportunities, and deliver outstanding support to our clients.

You will drive revenue growth by responding to inquiries, providing product information and quotes, and coordinating with operations to ensure on-time delivery while maintaining accurate CRM records.

Formación

• Inside sales or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.

Responsabilidades

• Respond promptly to inbound customer inquiries and resolve them fully.
• Maintain regular contact with existing accounts to anticipate needs and keep the relationship healthy.
• Provide product information, quotes, and order status updates, and follow through until the customer has what they need.
• Coordinate with operations and supply chain to ensure smooth order processing and on-time delivery.
• Maintain accurate records of customer interactions and account activity in the CRM.
• Prepare account and service reports for customers and internal teams.
• Participate in team meetings and training to deepen product knowledge and service skills.

Conocimientos

Communication skills

Multitasking

Time management

Self-motivation

Customer service experience

Herramientas

CRM software

Descripción del empleo

The AmeriLux Family of Companies is seeking an Account Manager to build and maintain strong customer relationships, identify sales opportunities, and deliver outstanding support to our clients.

You will drive revenue growth by responding to inquiries, providing product information and quotes, and coordinating with operations to ensure on-time delivery while maintaining accurate CRM records.