Account Manager

The AmeriLux Family of Companies; De Pere (WI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Healthcare plan

Dental and vision insurance

401(k) match

Paid time off

Flex spending account

Job summary

The AmeriLux Family of Companies is seeking an Account Manager to build and maintain strong customer relationships, identify sales opportunities, and deliver outstanding support to our clients.

You will drive revenue growth by responding to inquiries, providing product information and quotes, and coordinating with operations to ensure on-time delivery while maintaining accurate CRM records.

Qualifications

• Inside sales or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Respond promptly to inbound customer inquiries and resolve them fully.
• Maintain regular contact with existing accounts to anticipate needs and keep the relationship healthy.
• Provide product information, quotes, and order status updates, and follow through until the customer has what they need.
• Coordinate with operations and supply chain to ensure smooth order processing and on-time delivery.
• Maintain accurate records of customer interactions and account activity in the CRM.
• Prepare account and service reports for customers and internal teams.
• Participate in team meetings and training to deepen product knowledge and service skills.

Skills

Communication skills

Multitasking

Time management

Self-motivation

Customer service experience

Tools

CRM software

Job description

The AmeriLux Family of Companies is Hiring! The account manager role focuses on building and maintaining strong customer relationships, identifying sales opportunities, and providing outstanding support to our clients. As an Account Mangaer you will play a vital role in driving revenue growth and contributing to the overall success of the company.

Key Responsibilities:

• Respond promptly to inbound customer inquiries and resolve them fully
• Maintain regular contact with existing accounts to anticipate needs and keep the relationship healthy
• Provide product information, quotes, and order status updates, and follow through until the customer has what they need
• Coordinate with operations and supply chain to ensure smooth order processing and on-time delivery
• Maintain accurate records of customer interactions and account activity in the CRM
• Prepare account and service reports for customers and internal teams
• Participate in team meetings and training to deepen product knowledge and service skills

• Previous experience in inside sales or customer service is preferred, not required.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Self-motivated with a strong desire to achieve sales targets.

The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members.

• Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you.
• In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected.
• Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.