Account Manager

AmeriLux Family of Companies; Green Bay (WI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Zero-dollar deductible healthcare

Onsite healthcare clinic

401(k) match

Paid time off

Flex spending account

Dental insurance

Vision insurance

Disability and life insurance

Job summary

AmeriLux Family of Companies is seeking an Account Manager to build and maintain strong client relationships, identify sales opportunities, and provide outstanding support to our customers in Green Bay, Wisconsin. The role focuses on driving revenue growth, coordinating with operations, and delivering excellent service.

Ideal candidates have experience in inside sales or customer service, strong communication, and the ability to multitask while pursuing sales targets.

Qualifications

• Experience in inside sales or customer service is preferred, not required.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Self-motivated with a strong desire to achieve sales targets.

Responsibilities

• Respond promptly to inbound customer inquiries and resolve them fully.
• Maintain regular contact with existing accounts to anticipate needs and keep the relationship healthy.
• Provide product information, quotes, and order status updates, and follow through until the customer has what they need.
• Coordinate with operations and supply chain to ensure smooth order processing and on-time delivery.
• Maintain accurate records of customer interactions and account activity in the CRM.
• Prepare account and service reports for customers and internal teams.
• Participate in team meetings and training to deepen product knowledge and service skills.

Skills

Inside sales

Customer service

Communication skills

Time management

Sales targets

Tools

CRM software

Job description

The AmeriLux Family of Companies is Hiring! The account manager role focuses on building and maintaining strong customer relationships, identifying sales opportunities, and providing outstanding support to our clients. As an Account Mangaer you will play a vital role in driving revenue growth and contributing to the overall success of the company.

Key Responsibilities

• Respond promptly to inbound customer inquiries and resolve them fully
• Maintain regular contact with existing accounts to anticipate needs and keep the relationship healthy
• Provide product information, quotes, and order status updates, and follow through until the customer has what they need
• Coordinate with operations and supply chain to ensure smooth order processing and on-time delivery
• Maintain accurate records of customer interactions and account activity in the CRM
• Prepare account and service reports for customers and internal teams
• Participate in team meetings and training to deepen product knowledge and service skills

Requirements

• Previous experience in inside sales or customer service is preferred, not required
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively
• Self-motivated with a strong desire to achieve sales targets

Benefits

The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members. Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.