Account Manager: Grow Accounts & Deliver White-Glove Service

Rent-A-Center; Lebanon (TN); Hybrid; USD 34,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

FSAs/HSAs

Supplemental/Voluntary insurance

Job summary

Rent-A-Center in Lebanon, TN is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. You will handle collections, customer relationships, and arrange deliveries and pickups to support growth and account health.

The role emphasizes in-home service, strong communication, and adherence to company guidelines. Full-time position with opportunities for advancement.

Qualifications

• Must have strong communication and customer service skills.
• Valid driver’s license with a good driving record.
• High school diploma or equivalent required.
• Must be at least 18 years of age.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using management tools.
• Deliver white-glove service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth by generating new rental agreements.

Skills

Strong communication

Customer service

Driver's license

18+ years old

Education

High school diploma or equivalent

Job description

Rent-A-Center in Lebanon, TN is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. You will handle collections, customer relationships, and arrange deliveries and pickups to support growth and account health.

The role emphasizes in-home service, strong communication, and adherence to company guidelines. Full-time position with opportunities for advancement.