Account Manager: Growth, Service & Weekly Pay

Rent-A-Center; Gallatin (TN); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical/Dental/Vision

401(k) with match

FSA/HSA

Disability insurance

Job summary

Rent-A-Center in Gallatin, TN is seeking an Account Manager to oversee a portfolio of rental accounts, deliver standout customer service, and drive account performance. You’ll coordinate deliveries and pickups, pursue early-stage collections, and build lasting customer relationships.

You will work full-time, with a fast-paced environment, safe driving, and opportunities for advancement within our store network. A high school diploma and valid driver's license are required.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Gallatin, TN is seeking an Account Manager to oversee a portfolio of rental accounts, deliver standout customer service, and drive account performance. You’ll coordinate deliveries and pickups, pursue early-stage collections, and build lasting customer relationships.

You will work full-time, with a fast-paced environment, safe driving, and opportunities for advancement within our store network. A high school diploma and valid driver's license are required.