Account Manager, Freight & Logistics — Growth & Partnerships

E.W. Wylie Corporation; Fargo, Northern (ND, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Coverage

401(k) with company match

Life and Disability Insurance

Vacation and Sick Time

Paid Birthing Parent Leave

On-Site Gym

Job summary

E.W. Wylie is seeking an associate-level Account Manager to own a territory, book profitable freight, and build strong customer relationships while ensuring high equipment utilization.

You will create dispatch plans in collaboration with drivers and other operations staff, analyze KPIs and market trends, and identify opportunities to grow business with current and new customers. Strong communication is essential.

Qualifications

• Associate’s degree in logistics, business management, or a related field and at least one year of experience in account management, sales, or a related field. An equivalent amount of education and experience may be considered.
• Leadership: At least two (2) years of experience managing staff or team projects.
• Bachelor’s degree in logistics, business management, or a related field and at least three (3) years of experience in account management, sales, or a related field. An equivalent amount of education and experience may be considered.
• Transportation Experience: At least one (1) year of experience in the transportation or logistics industries.

Responsibilities

• Freight Procurement: Discover and book profitable freight within your zone to ensure high equipment utilization.
• Customer Engagement: Develop strong relationships with customers to align expectations, address inquiries, solve problems, and identify opportunities for business expansion.
• Driver Collaboration: Collaborate closely with drivers to create dispatch plans, answer questions, and ensure that they're equipped for success.
• Analyze and Review KPIs: Understand and review relevant key performance indicators and market trends to develop strategies to increase the performance of and enhance your region's profitability.
• Business Development: Identify new business opportunities by discovering and onboarding new customers as well as strengthening business relationships with current customers.
• Team Collaboration: Effectively collaborate with internal teams to ensure high levels of communication and a seamless customer experience.
• Review and Negotiate Rates: Review customer contracts to ensure that rates are accurate, competitive, and align with current market conditions.

Skills

Adaptability

Sales Success

Excellent Communication

Time Management

Problem-Solving

Education

Associate’s degree in logistics, business management, or related field

Bachelor’s degree in logistics, business management, or related field

Job description

E.W. Wylie is seeking an associate-level Account Manager to own a territory, book profitable freight, and build strong customer relationships while ensuring high equipment utilization.

You will create dispatch plans in collaboration with drivers and other operations staff, analyze KPIs and market trends, and identify opportunities to grow business with current and new customers. Strong communication is essential.