Account Manager: Fast Growth, Routes & White-Glove Service

Rent-A-Center; Grenada (MS); On-site; USD 16,916 - 19,906; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

FSAs / HSAs

Supplemental insurance

Job summary

Rent-A-Center in the United States is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, sell new products to customers, and drive account performance through timely deliveries and pickups.

The role emphasizes building strong relationships, completing early-stage collections, maintaining showroom standards, transporting merchandise safely, and contributing to sales growth while following company safety and operational guidelines.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driving/Delivery

Problem solving

Education

High school diploma

Job description

Rent-A-Center in the United States is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, sell new products to customers, and drive account performance through timely deliveries and pickups.

The role emphasizes building strong relationships, completing early-stage collections, maintaining showroom standards, transporting merchandise safely, and contributing to sales growth while following company safety and operational guidelines.