Account Manager: Fast-Track to Growth & Leadership

Rent-A-Center; Hiram (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Flexible spending

Job summary

Rent-A-Center in the United States is seeking an Account Manager to oversee rental accounts, deliver white-glove service, drive sales, and coordinate deliveries and pickups, while upholding showroom standards and store safety guidelines.

The role emphasizes building strong customer relationships, pursuing early-stage collections, and contributing to overall account health through exceptional service and professional communications.

Qualifications

• High school diploma or equivalent is required.
• Must be at least 18 years old and have a valid driver's license.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Reliability

Education

High school diploma or equivalent

Job description

Rent-A-Center in the United States is seeking an Account Manager to oversee rental accounts, deliver white-glove service, drive sales, and coordinate deliveries and pickups, while upholding showroom standards and store safety guidelines.

The role emphasizes building strong customer relationships, pursuing early-stage collections, and contributing to overall account health through exceptional service and professional communications.