Account Manager (Engaged)

Coreweave; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

CoreWeave is seeking an experienced Account Manager to own a portfolio of 15–30 active customer accounts across CoreWeave infrastructure and Weights & Biases software. The role focuses on day-to-day health, retention, renewal, and expansion, with a strong emphasis on cross‑functional collaboration to deliver customer outcomes.

You will build durable relationships with technical and business stakeholders, drive renewals and expansions, monitor usage, and orchestrate resources to reduce churn and

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.

Responsibilities

• Own a portfolio of 15–30 active customer accounts across CoreWeave infrastructure and Weights & Biases software.
• Manage day-to-day health, retention, renewal, and expansion of accounts.
• Coordinate internal resources (solutions architects, technical managers, support, product) to resolve issues and unlock growth.
• Lead renewals and expansions across infrastructure and software, forecasting portfolio revenue and pipeline.

Education

Bachelor9s degree or equivalent practical experience

Job description

• The Account Manager owns a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software.
• This role is responsible for the day-to‑day health, retention, renewal, and expansion of those accounts
• This is a customer‑facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions.
• The right candidate will build durable, multi‑threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing
• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software
• Drive expansion, and retention across your book, protecting and growing recurring revenue
• Identify, shape, negotiate, and close expansion opportunities within existing accounts
• Build and maintain multi‑threaded relationships across technical and business stakeholders within each customer
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk
• Orchestrate CoreWeave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets
• Partner cross‑functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes

You can balance commercial rigor with strong relationship management across a high-volume bookYou naturally look around corners to find new ways to engage and support customersYou are comfortable operating with ownership, ambiguity, and a high bar for customer outcomesYou are energized by using technology to solve meaningful business problems with customer impact

Bachelor’s degree or equivalent practical experienceExperience negotiating and closing commercial deals, including renewals and upsell/expansionComfortable working across both infrastructure and SaaS/software motionsExperience managing a book or portfolio of multiple active customer accounts simultaneously6+ years of sales, account management, or customer‑facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology marketsExperience consistently meeting or exceeding revenue and retention goalsDemonstrated track record of driving retention, renewals, and expansion revenueExperience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platformsFamiliarity with consumption‑or‑usage‑based revenue modelsExperience managing both infrastructure and SaaS customers within the same book of businessFamiliarity with large‑scale compute, bare metal, inference, or AI platform offerings