Account Manager: Cybersecurity

Bora | Cybersecurity marketing; United States; Remote; GBP 35,000 - 45,000; Full time

Job summary

Bora is a cybersecurity marketing agency focused on B2B SaaS. We’re hiring an Account Manager to join our team and grow client relationships while delivering marketing campaigns.

You’ll work with Project Managers, report to an Account Director, and collaborate with global clients. Remote (European residents only) and flexible working arrangements.

Qualifications

• Organised, plan ahead for meetings and timelines.
• Creative problem solving to address client issues.
• Active listening to understand client needs and pains.
• Strong attention to industry trends and details.

Responsibilities

• Be the main point of contact for our clients on calls, email, and Slack.
• Manage client projects, delivering quality work on time.
• Create reports for clients and use insights to improve delivery.
• Stay abreast of industry trends and changes, adapting client work accordingly.
• Communicate client objectives and needs with colleagues.

Skills

Organised

Creative problem solver

Listen to hear

Attention to detail

Job description

• Location: Remote (European residents only)
• Responsibilities: Delivery of services, client relationships, account growth, team development
• Experience required: 1-2 years (see below for full details)

1) The company

Bora is a cybersecurity marketing agency. We only work with cybersecurity companies. We only do marketing.

2) The role

We’re looking for an Account Manager to join our team. You’ll need previous experience working within the B2B cybersecurity SaaS environment.

You will work with Project Managers, and report to a dedicated Account Director to manage client relationships, and deliver client marketing campaigns.

Our clients are based worldwide, so we offer a truly flexible working arrangement. We work effectively to meet client needs, ensuring your happiness and well-being is top of mind.

Responsibilities:

• Be the main point of contact for our clients on calls, email, and Slack
• Manage client projects, delivering quality work on time
• Create reports for clients and use the insights to improve delivery
• Stay abreast of industry trends and changes, adapting client work accordingly
• Communicate client objectives and needs with colleagues

3) The skillset

Organised af: You will come to meetings prepared with a plan and a timeline. You understand planning ahead will set you, your team, and your clients up for success. You’re the type of person who organises their email inbox with colours and labels and a sorting system.

Creative problem solver: Our clients come to us with problems. You offer creative solutions to those problems. Sometimes, they can be obvious and logical. They might also need creative input. No matter how the results are achieved, you help solve those problems.

Listen to hear: You listen to hear and to understand. We want to know what our clients are thinking, feeling, and doing. Ask lots of questions. Ask the right questions. Engage in discussions to uncover pains, situations, budgets, client structure, and critical events.

Attention to detail: You notice things before clients do. You notice industry trends, emerging threats, opportunities for commentary, and areas to improve. You’re on top of the latest developments, ideally engrossed in top security publications daily. You join the dots our clients don’t, bringing new ideas to their tables.

If you have 1-2 years of cybersecurity experience doing some of the below, this role might be for you:

• Account management
• Marketing
• Content management/creation
• Public relations
• Project management
• Writing

If you have or can relate to some of what’s described in this section, it will put you ahead:

• Proficient with Claude AI
• Understanding of modern SaaS marketing practices and challenges
• Familiar with SPICED, MEDDPICC, or another sales framework
• Understanding of technical SEO, AEO/GEO, and LLM visibility
• A little black book of cybersecurity contacts
• Membership to relevant cybersecurity professional associations/networking groups