Account Manager - Customer Success & Growth

Wallace Finance; Idabel (OK); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Monthly bonus

Job summary

Wallace Finance in Idabel, OK is seeking an Account Manager who delivers outstanding customer service and helps customers with loan payments and applications. The role involves friendly in-person or phone support, document prep, and building lasting relationships to support branch growth.

The position may require occasional travel and offers benefits including health, dental, vision, life insurance, a 401(k) with company match, paid holidays and vacation, and monthly bonus opportunities.

Qualifications

• Friendly and outgoing personality with customer service focus.
• Ability to manage loan documents and payments.
• Willingness to travel occasionally.

Responsibilities

• Provide quick and friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Maintain positive customer relationships and monitor loan status.
• Contact customers to help them get back on track with overdue payments.
• Partner with Management to maintain branch operating standards and growth.

Job description

Wallace Finance in Idabel, OK is seeking an Account Manager who delivers outstanding customer service and helps customers with loan payments and applications. The role involves friendly in-person or phone support, document prep, and building lasting relationships to support branch growth.

The position may require occasional travel and offers benefits including health, dental, vision, life insurance, a 401(k) with company match, paid holidays and vacation, and monthly bonus opportunities.