Account Manager — Customer Service Pro

Budnick Converting Inc.; Columbia (IL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan with company match

Paid vacation and holidays

On-site workout equipment

Job summary

A leading manufacturing company located in Columbia, IL is seeking a Customer Service Representative to enhance customer relationships and streamline order processing. Candidates should have excellent communication skills and a minimum of 2 years in customer service. This full-time, in-office position offers a competitive hourly wage of $20-25, along with a comprehensive benefits package, including medical, dental, and retirement plans. A casual work environment and on-the-job training are also provided.

Qualifications

• 2+ years of customer service experience preferred.
• Ability to conduct business in a professional, positive manner.
• Excellent communication skills are essential.

Responsibilities

• Answer customer calls and emails professionally and promptly.
• Enter orders and assist with customer inquiries.
• Proactively follow up with existing customers.

Skills

Excellent interpersonal skills

Good organizational skills

Problem-solving skills

Good mathematical aptitude

Education

High School diploma or equivalent

Coursework related to customer service

Job description

A leading manufacturing company located in Columbia, IL is seeking a Customer Service Representative to enhance customer relationships and streamline order processing. Candidates should have excellent communication skills and a minimum of 2 years in customer service. This full-time, in-office position offers a competitive hourly wage of $20-25, along with a comprehensive benefits package, including medical, dental, and retirement plans. A casual work environment and on-the-job training are also provided.